The Willaïa Experience
A personalized approach to acquiring our exceptional hair: from selecting your piece to defining its final form and arranging its delivery.
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Explore our curated collection of exceptional, single-donor hair. Every piece is presented individually, revealing its origin, natural texture, length, weight and distinctive character.
No two pieces are alike. Each is available only once.During discovery, we collect relevant data, clarify objectives, and align expectations with measurable benchmarks.
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Once you have found a piece that speaks to you, submit a private enquiry directly from its dedicated page.
You will be invited to share your contact details and indicate whether you wish to receive the hair in its original loose form or explore one of our bespoke extension methods.
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Every request is reviewed individually. We take the time to understand your preferences, intended use and any desired transformation.
For bespoke requests, we discuss the appropriate extension method and the quantity of hair to be transformed. You may choose to preserve the entire piece, transform it completely or retain a portion in its original loose form.
Our role is to help you make an informed choice while respecting the natural character of your selected piece.
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Following our consultation, a personalised quotation is prepared for your review.
Your proposal will detail the price of your selected hair piece, any requested bespoke transformation, applicable additional charges and the estimated preparation timeline.
Only once you have reviewed and accepted the proposal will we proceed according to the agreed acquisition and payment terms.
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Following confirmation, your selected piece is carefully prepared in its original form or entrusted to our Atelier for bespoke transformation.
Pieces acquired in their original loose form are dispatched within the following working days.
Handcrafted extensions require an estimated 1 to 3 weeks of preparation, depending on the selected method and individual requirements.
Once completed, your acquisition is carefully prepared for dispatch, with delivery arrangements confirmed according to your destination.